Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.

The study sought to evaluate the product adoption rates and viability of mobile health microinsurance in Zimbabwe. The main objectives were to examine the potential benefits of mobile health microinsurance to the poor and the insurers; assess the challenges of mobile health microinsurance to the ins...

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Main Authors: Manyima Rudo Matsika, Mutanga Marcus
Other Authors: Lecturer, Midlands State University Department of Insurance and Risk Management, Gweru, Zimbabwe
Format: research article
Language:English
Published: Indian Journals 2023
Subjects:
Online Access:https://cris.library.msu.ac.zw//handle/11408/5701
https://www.indianjournals.com/ijor.aspx?target=ijor:ijmss&volume=4&issue=8&article=043
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author Manyima Rudo Matsika
Mutanga Marcus
author2 Lecturer, Midlands State University Department of Insurance and Risk Management, Gweru, Zimbabwe
author_facet Lecturer, Midlands State University Department of Insurance and Risk Management, Gweru, Zimbabwe
Manyima Rudo Matsika
Mutanga Marcus
author_sort Manyima Rudo Matsika
collection DSpace
description The study sought to evaluate the product adoption rates and viability of mobile health microinsurance in Zimbabwe. The main objectives were to examine the potential benefits of mobile health microinsurance to the poor and the insurers; assess the challenges of mobile health microinsurance to the insurers and insureds; examine the product uptake rates of mobile health micro insurance and assess the viability of mobile health microinsurance in Zimbabwe. The study adopted the explanatory and descriptive research design. The research focused on the company that is currently offering the mobile health microinsurance product as well as clients who are currently insured under the product which is the Hospital Cash Plan. A total of 50 respondents was used (comprising of 10 executives and 40 walk in clients) as study subjects. Questionnaires and interviews were used as research instruments to collect data. The research findings revealed that the adoption rates are low and the scheme had not been performing well. The mobile health microinsurance products need to reach large volumes and be correctly priced in order to be viable and profitable. Insurers highlighted challenges of lack of awareness and education by clients as causing the low rates. The study recommended use of advertisement of the products their products, correct pricing, strategic alliances with NGOs, coming up with innovative products, fewer exclusions to attract more clients and educational awareness.
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publisher Indian Journals
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spelling ir-11408-57012023-06-21T07:19:33Z Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe. Manyima Rudo Matsika Mutanga Marcus Lecturer, Midlands State University Department of Insurance and Risk Management, Gweru, Zimbabwe Lecturer Midlands State University Graduate School of Business Leadership, Gweru, Zimbabwe Microinsurance Mobile health microinsurance Uptake rates Viability and profitability The study sought to evaluate the product adoption rates and viability of mobile health microinsurance in Zimbabwe. The main objectives were to examine the potential benefits of mobile health microinsurance to the poor and the insurers; assess the challenges of mobile health microinsurance to the insurers and insureds; examine the product uptake rates of mobile health micro insurance and assess the viability of mobile health microinsurance in Zimbabwe. The study adopted the explanatory and descriptive research design. The research focused on the company that is currently offering the mobile health microinsurance product as well as clients who are currently insured under the product which is the Hospital Cash Plan. A total of 50 respondents was used (comprising of 10 executives and 40 walk in clients) as study subjects. Questionnaires and interviews were used as research instruments to collect data. The research findings revealed that the adoption rates are low and the scheme had not been performing well. The mobile health microinsurance products need to reach large volumes and be correctly priced in order to be viable and profitable. Insurers highlighted challenges of lack of awareness and education by clients as causing the low rates. The study recommended use of advertisement of the products their products, correct pricing, strategic alliances with NGOs, coming up with innovative products, fewer exclusions to attract more clients and educational awareness. 4 8 404 416 2023-06-21T07:19:32Z 2023-06-21T07:19:32Z 2018-08-08 research article https://cris.library.msu.ac.zw//handle/11408/5701 https://www.indianjournals.com/ijor.aspx?target=ijor:ijmss&volume=4&issue=8&article=043 en International Journal in Management & Social Science 2321-1784 open Indian Journals
spellingShingle Microinsurance
Mobile health microinsurance
Uptake rates
Viability and profitability
Manyima Rudo Matsika
Mutanga Marcus
Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title_full Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title_fullStr Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title_full_unstemmed Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title_short Examining the Product Adoption Rates and Viability of Mobile Health Microinsurance in Zimbabwe.
title_sort examining the product adoption rates and viability of mobile health microinsurance in zimbabwe.
topic Microinsurance
Mobile health microinsurance
Uptake rates
Viability and profitability
url https://cris.library.msu.ac.zw//handle/11408/5701
https://www.indianjournals.com/ijor.aspx?target=ijor:ijmss&volume=4&issue=8&article=043
work_keys_str_mv AT manyimarudomatsika examiningtheproductadoptionratesandviabilityofmobilehealthmicroinsuranceinzimbabwe
AT mutangamarcus examiningtheproductadoptionratesandviabilityofmobilehealthmicroinsuranceinzimbabwe