The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe

The purpose of the research was to make a survey of the use of Information and Communication Technology in the performance of ministries in the Public Sector of Zimbabwe with specific reference to the 5 selected Ministries .The backgrounds reviewed up to the global level of ICT. The proliferation o...

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Main Author: Mashumba, Phyllia
Language:English
Published: Midlands State University 2014
Subjects:
Online Access:http://hdl.handle.net/11408/481
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author Mashumba, Phyllia
author_facet Mashumba, Phyllia
author_sort Mashumba, Phyllia
collection DSpace
description The purpose of the research was to make a survey of the use of Information and Communication Technology in the performance of ministries in the Public Sector of Zimbabwe with specific reference to the 5 selected Ministries .The backgrounds reviewed up to the global level of ICT. The proliferation of ICT indicates a low average due to insuffient budgets. The availability of ICT in ministries is not improving the performance of Ministries. There is lack of management support which result in low literacy rate in which the respondents indicated that the funds are not adequate and the selection criteria is not fair on training. There should be control and protection of Public secrets by harnessing ICT security. The study further included an exploratory quantitative component where a sample of fifty employees was selected to complete the questionnaires, 10 questionnaires were distributed to 10 heads of sections in Ministries. The recommendations made included the need to have an effective Management of Information Systems and training of staff, full support from management is needed in all areas including budget and this will result in the protection of the Nation secrets and keep Zimbabwe abreast in Technology.
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spelling ir-11408-4812022-06-27T13:49:05Z The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe Mashumba, Phyllia Information communication technology The purpose of the research was to make a survey of the use of Information and Communication Technology in the performance of ministries in the Public Sector of Zimbabwe with specific reference to the 5 selected Ministries .The backgrounds reviewed up to the global level of ICT. The proliferation of ICT indicates a low average due to insuffient budgets. The availability of ICT in ministries is not improving the performance of Ministries. There is lack of management support which result in low literacy rate in which the respondents indicated that the funds are not adequate and the selection criteria is not fair on training. There should be control and protection of Public secrets by harnessing ICT security. The study further included an exploratory quantitative component where a sample of fifty employees was selected to complete the questionnaires, 10 questionnaires were distributed to 10 heads of sections in Ministries. The recommendations made included the need to have an effective Management of Information Systems and training of staff, full support from management is needed in all areas including budget and this will result in the protection of the Nation secrets and keep Zimbabwe abreast in Technology. 2014-10-16T11:49:24Z 2014-10-16T11:49:24Z 2013 http://hdl.handle.net/11408/481 en open Midlands State University
spellingShingle Information communication technology
Mashumba, Phyllia
The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title_full The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title_fullStr The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title_full_unstemmed The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title_short The use of information and communication technology in the performance of ministries: a case of Public Sector of Zimbabwe
title_sort use of information and communication technology in the performance of ministries: a case of public sector of zimbabwe
topic Information communication technology
url http://hdl.handle.net/11408/481
work_keys_str_mv AT mashumbaphyllia theuseofinformationandcommunicationtechnologyintheperformanceofministriesacaseofpublicsectorofzimbabwe
AT mashumbaphyllia useofinformationandcommunicationtechnologyintheperformanceofministriesacaseofpublicsectorofzimbabwe