Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe
The research analyses employee engagement as a precursor to unlocking organisational performance in a public sector organisation in Zimbabwe. The organisation (herein referred to as Zim-PSO), which has been plagued by operational and people challenges, is essentially locked in underperformance, whic...
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| Format: | research article |
| Language: | English |
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Asian Economic and Social Society
2023
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| Online Access: | https://cris.library.msu.ac.zw//handle/11408/5698 https://archive.aessweb.com/index.php/5007/article/view/2607 |
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| author | Peter Sibanda Taruona Muchena, Farai Ncube |
| author2 | Department of Human Resource Management, Midlands State University (MSU), Zimbabwe |
| author_facet | Department of Human Resource Management, Midlands State University (MSU), Zimbabwe Peter Sibanda Taruona Muchena, Farai Ncube |
| author_sort | Peter Sibanda |
| collection | DSpace |
| description | The research analyses employee engagement as a precursor to unlocking organisational performance in a public sector organisation in Zimbabwe. The organisation (herein referred to as Zim-PSO), which has been plagued by operational and people challenges, is essentially locked in underperformance, which, it is argued, could improve as employee engagement levels also improved. A sample of 50 subjects participated in the research. Data were gathered using a combination of unstructured interviews, self-administered questionnaires and a content analysis of a range of secondary data sources in the organisation. A thematic analysis method was used to interpret and analyse the findings. The central argument in the research is that employee engagement is very critical in determining employee, and organisational performance. Findings reveal low levels of employee engagement that consequently result in a below-standard performance amongst the majority of employees. Attempts have been made to improve the work climate and motivation of employees, but the interventions are still insufficient. Whilst the organisation has suffered from a number of perennial problems, much way beyond what engagement can fix, this does not necessarily dwarf the capacity of engagement to stimulate positive employee behaviours that affect productivity and labour efficiency. |
| format | research article |
| id | ir-11408-5698 |
| institution | My University |
| language | English |
| publishDate | 2023 |
| publisher | Asian Economic and Social Society |
| record_format | dspace |
| spelling | ir-11408-56982023-06-20T09:27:39Z Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe Peter Sibanda Taruona Muchena, Farai Ncube Department of Human Resource Management, Midlands State University (MSU), Zimbabwe Department of Human Resource Management, Midlands State University (MSU), Zimbabwe Department of Human Resource Management, Midlands State University (MSU), Zimbabwe Engagement Organisational performance Interest alignment Human resource management Zimbabwe. The research analyses employee engagement as a precursor to unlocking organisational performance in a public sector organisation in Zimbabwe. The organisation (herein referred to as Zim-PSO), which has been plagued by operational and people challenges, is essentially locked in underperformance, which, it is argued, could improve as employee engagement levels also improved. A sample of 50 subjects participated in the research. Data were gathered using a combination of unstructured interviews, self-administered questionnaires and a content analysis of a range of secondary data sources in the organisation. A thematic analysis method was used to interpret and analyse the findings. The central argument in the research is that employee engagement is very critical in determining employee, and organisational performance. Findings reveal low levels of employee engagement that consequently result in a below-standard performance amongst the majority of employees. Attempts have been made to improve the work climate and motivation of employees, but the interventions are still insufficient. Whilst the organisation has suffered from a number of perennial problems, much way beyond what engagement can fix, this does not necessarily dwarf the capacity of engagement to stimulate positive employee behaviours that affect productivity and labour efficiency. 4 1 89 99 2023-06-20T09:27:38Z 2023-06-20T09:27:38Z 2014 research article https://cris.library.msu.ac.zw//handle/11408/5698 https://archive.aessweb.com/index.php/5007/article/view/2607 en International Journal of Asian Social Science 2224-4441 open Asian Economic and Social Society |
| spellingShingle | Engagement Organisational performance Interest alignment Human resource management Zimbabwe. Peter Sibanda Taruona Muchena, Farai Ncube Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title | Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title_full | Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title_fullStr | Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title_full_unstemmed | Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title_short | Employee Engagement and Organisational Performance in A Public Sector Organisation in Zimbabwe |
| title_sort | employee engagement and organisational performance in a public sector organisation in zimbabwe |
| topic | Engagement Organisational performance Interest alignment Human resource management Zimbabwe. |
| url | https://cris.library.msu.ac.zw//handle/11408/5698 https://archive.aessweb.com/index.php/5007/article/view/2607 |
| work_keys_str_mv | AT petersibanda employeeengagementandorganisationalperformanceinapublicsectororganisationinzimbabwe AT taruonamuchena employeeengagementandorganisationalperformanceinapublicsectororganisationinzimbabwe AT faraincube employeeengagementandorganisationalperformanceinapublicsectororganisationinzimbabwe |