Employee disengagement from the perspective of frontline employees: a hotel case study in Zimbabwe
Employee disengagement in the hotel industry is deepening, with profound impacts on customer service delivery. However, there is scant empirical evidence focusing on employment and human resource management in the hotel industry, particularly predicated on the perceptions of employees. This study ex...
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| Format: | journal article |
| Language: | English |
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Management College of Southern Africa (MANCOSA)
2022
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| Online Access: | https://cris.library.msu.ac.zw//handle/11408/5211 |
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