Impact of green banking strategies on customer satisfication : a case of commercial banks in Zimbabwe

The research investigated the impact of green banking strategies on customer satisfaction, using a case of commercial banks in Zimbabwe. The research objectives were to: assess the impact of internet banking on commercial bank customer satisfaction, determine the impact of mobile banking on commerci...

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Bibliographic Details
Main Author: Demera, Edwin
Format: Thesis
Language:English
Published: Midlands State University 2020
Subjects:
Online Access:http://hdl.handle.net/11408/3976
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