A model for implementation of IT service management in Zimbabwean state universities
Several IT service management (ITSM) frameworks have been deployed and are being adopted by companies and institutes without redefining the framework to a model which suits their IT departments’ operating environment and requirements. An IT service management model is propos...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
International Journal of Computer Science and Business Informatics
2017
|
| Subjects: | |
| Online Access: | https://www.researchgate.net/publication/301778134 http://hdl.handle.net/11408/1938 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|