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  1. 1
    A study into guest perceptions of service quality and loyalty in hotels in Harare
    Subjects: “…Service quality, Loyalty, perceptions…”
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  2. 2
    An analysis of the effectiveness of corporate social responsibility in establishing brand loyalty - Case of Delta Beverages-Chibuku.
    by Moyo, Duduzile
    Published 2017
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  3. 3
    Effectiveness of customer retention strategies in enhancing brand loyalty: A case of FAVCO Company.
    by Ruwende, Tatenda
    Published 2017
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  4. 4
    A review of the human resources approaches on strategy implementation among SMEs in Zimbabwe
    by Nyamwanza, Tonderai
    Published 2016
    Subjects: “…Strategy implementation, Human resources, SMEs, Loyalty…”
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  5. 5
    Emotional positionung strategy: Can it create customer loyalty in the hardware construction sector in Zimbabwe?
    Subjects: “…Customer loyalty, corporate symbols, corporate associations, corporate personalities…”
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  6. 6
    Determinants of Customer Loyalty in the Zimbabwean Microfinance Sector
    Subjects: “…Customer Loyalty…”
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  7. 7
    Antecedents and Outcomes of Corporate Social Investment on Customer Loyalty: A Case of Zimbabwe Stock Exchange Listed Companies
    by Nkala, Doreen
    Published 2022
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  8. 8
    Effect of hotel overall service quality on customers’ attitudinal and behavioural loyalty: perspectives from Zimbabwe
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  9. 9
    Modelling perceived e-learning service quality, student satisfaction and loyalty. A higher education perspective
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