Impact of mobile banking on traditional banking practices in Zimbabwe
The motivation behind this study was the rapid changes that were happening in the banking industry with the coming in of mobile banking, but a gap remained in addressing the implications of this innovation on traditional banking practices in Zimbabwe. It was established that though customers have re...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
International Journal of Economics, Commerce and Management
2015
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/11408/553 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1779905668230152192 |
|---|---|
| author | Mavhiki, Severino Nyamwanza, Tonderai Shumba, Life |
| author_facet | Mavhiki, Severino Nyamwanza, Tonderai Shumba, Life |
| author_sort | Mavhiki, Severino |
| collection | DSpace |
| description | The motivation behind this study was the rapid changes that were happening in the banking industry with the coming in of mobile banking, but a gap remained in addressing the implications of this innovation on traditional banking practices in Zimbabwe. It was established that though customers have remained loyal to banks, the banks have not been able to grow their businesses as a result of the advent of mobile banking, and instead of them seeking collaboration with the telecoms they chose to be confrontational, and lobbying for legislation that regulates mobile operators. Most banks introduced their own mobile banking products but these did not deliver full potential as they are limited to account holders only. Commercial banks should develop growth strategies along the mobile banking business model. |
| format | Article |
| id | ir-11408-553 |
| institution | My University |
| language | English |
| publishDate | 2015 |
| publisher | International Journal of Economics, Commerce and Management |
| record_format | dspace |
| spelling | ir-11408-5532022-06-27T13:49:06Z Impact of mobile banking on traditional banking practices in Zimbabwe Mavhiki, Severino Nyamwanza, Tonderai Shumba, Life Mobile banking, mobile payments, unbanked, banks, financial inclusivity, strategies The motivation behind this study was the rapid changes that were happening in the banking industry with the coming in of mobile banking, but a gap remained in addressing the implications of this innovation on traditional banking practices in Zimbabwe. It was established that though customers have remained loyal to banks, the banks have not been able to grow their businesses as a result of the advent of mobile banking, and instead of them seeking collaboration with the telecoms they chose to be confrontational, and lobbying for legislation that regulates mobile operators. Most banks introduced their own mobile banking products but these did not deliver full potential as they are limited to account holders only. Commercial banks should develop growth strategies along the mobile banking business model. 2015-03-11T09:17:03Z 2015-03-11T09:17:03Z 2015-01 Article 2348-0386 http://hdl.handle.net/11408/553 en International Journal of Economics, Commerce and Management;Vol. III, Issue 1 , open International Journal of Economics, Commerce and Management |
| spellingShingle | Mobile banking, mobile payments, unbanked, banks, financial inclusivity, strategies Mavhiki, Severino Nyamwanza, Tonderai Shumba, Life Impact of mobile banking on traditional banking practices in Zimbabwe |
| title | Impact of mobile banking on traditional banking practices in Zimbabwe |
| title_full | Impact of mobile banking on traditional banking practices in Zimbabwe |
| title_fullStr | Impact of mobile banking on traditional banking practices in Zimbabwe |
| title_full_unstemmed | Impact of mobile banking on traditional banking practices in Zimbabwe |
| title_short | Impact of mobile banking on traditional banking practices in Zimbabwe |
| title_sort | impact of mobile banking on traditional banking practices in zimbabwe |
| topic | Mobile banking, mobile payments, unbanked, banks, financial inclusivity, strategies |
| url | http://hdl.handle.net/11408/553 |
| work_keys_str_mv | AT mavhikiseverino impactofmobilebankingontraditionalbankingpracticesinzimbabwe AT nyamwanzatonderai impactofmobilebankingontraditionalbankingpracticesinzimbabwe AT shumbalife impactofmobilebankingontraditionalbankingpracticesinzimbabwe |