Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions

Tour operators and travel agencies are the fulcrum of the tour operation industry given their eminent role in the tour operation sector value chain. This chapter addresses an underrepresentation in the current tour operation discourse in the period post WW2. To put the matter into context, at the gl...

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Main Author: Zibanai Zhou
Other Authors: Midlands State University, Zimbabwe
Format: book part
Language:English
Published: IGI Global 2023
Subjects:
Online Access:https://cris.library.msu.ac.zw//handle/11408/5440
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author Zibanai Zhou
author2 Midlands State University, Zimbabwe
author_facet Midlands State University, Zimbabwe
Zibanai Zhou
author_sort Zibanai Zhou
collection DSpace
description Tour operators and travel agencies are the fulcrum of the tour operation industry given their eminent role in the tour operation sector value chain. This chapter addresses an underrepresentation in the current tour operation discourse in the period post WW2. To put the matter into context, at the global stage, fundamental changes have occurred since the end of WW2, notably political cum socio-economic and demographic shifts, advances in education, and increases in per capita income due to dual family income among a raft of other variables. These have arguably boosted demand for packaged tour holiday. However, in spite of the highly fluid environment, there is little academic research on emerging economic jurisdictions in the TO and TAs sub-sectors' strategic intent in light of such profound developments. Very few researches have attempted to interrogate these pertinent issues in the context of emerging markets` view point. This chapter seeks to bridge this gap by analyzing how these fundamentals have informed and redefined the contours of the TO and TAs landscape. The chapter lays claim on and envisages to make theoretical contribution by advancing the frontiers of knowledge in the following specific domains of multi-destination theory, TO and TAs product development, population demographics, TO and TAs work ethic, and TO and TAs commitment to environment protection philosophy which have been understudied in the contemporary travel and tourism literature discourse.
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spelling ir-11408-54402023-03-21T15:54:11Z Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions Zibanai Zhou Midlands State University, Zimbabwe Information and Communication Technologies (ICTs) Tour Operation Industry Global Distribution Systems (GDS) Word of Mouth (WOM) Emerging Economic Jurisdictions Travel Agency (TA) Tour operators and travel agencies are the fulcrum of the tour operation industry given their eminent role in the tour operation sector value chain. This chapter addresses an underrepresentation in the current tour operation discourse in the period post WW2. To put the matter into context, at the global stage, fundamental changes have occurred since the end of WW2, notably political cum socio-economic and demographic shifts, advances in education, and increases in per capita income due to dual family income among a raft of other variables. These have arguably boosted demand for packaged tour holiday. However, in spite of the highly fluid environment, there is little academic research on emerging economic jurisdictions in the TO and TAs sub-sectors' strategic intent in light of such profound developments. Very few researches have attempted to interrogate these pertinent issues in the context of emerging markets` view point. This chapter seeks to bridge this gap by analyzing how these fundamentals have informed and redefined the contours of the TO and TAs landscape. The chapter lays claim on and envisages to make theoretical contribution by advancing the frontiers of knowledge in the following specific domains of multi-destination theory, TO and TAs product development, population demographics, TO and TAs work ethic, and TO and TAs commitment to environment protection philosophy which have been understudied in the contemporary travel and tourism literature discourse. 144 165 2023-03-21T15:54:11Z 2023-03-21T15:54:11Z 2019 book part https://cris.library.msu.ac.zw//handle/11408/5440 10.4018/978-1-5225-8434-6.ch010 en Handbook of Research on International Travel Agency and Tour Operation Management 9781522584346 open IGI Global
spellingShingle Information and Communication Technologies (ICTs)
Tour Operation Industry
Global Distribution Systems (GDS)
Word of Mouth (WOM)
Emerging Economic Jurisdictions
Travel Agency (TA)
Zibanai Zhou
Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title_full Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title_fullStr Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title_full_unstemmed Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title_short Strategic analysis of the contemporary Tour Operation Industry: Insights from emerging economic jurisdictions
title_sort strategic analysis of the contemporary tour operation industry: insights from emerging economic jurisdictions
topic Information and Communication Technologies (ICTs)
Tour Operation Industry
Global Distribution Systems (GDS)
Word of Mouth (WOM)
Emerging Economic Jurisdictions
Travel Agency (TA)
url https://cris.library.msu.ac.zw//handle/11408/5440
work_keys_str_mv AT zibanaizhou strategicanalysisofthecontemporarytouroperationindustryinsightsfromemergingeconomicjurisdictions