The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
Purpose: The study sought to investigate the viability of tax e-services in ensuring tax compliance and increased revenue collection using ZIMRA Harare headquarters as a case study. Scholars shared their different ideas regarding the relationship between tax e-services and tax compliance and most o...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | research article |
| Language: | English |
| Published: |
Istanbul Business Academy
2023
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| Subjects: | |
| Online Access: | https://cris.library.msu.ac.zw//handle/11408/5378 |
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| Summary: | Purpose: The study sought to investigate the viability of tax e-services in ensuring tax compliance and increased revenue collection using ZIMRA Harare headquarters as a
case study. Scholars shared their different ideas regarding the relationship between tax e-services and tax compliance and most of them were in agreement that the two variables yield a positive relationship.
Methodology: The descriptive design, which is a component of the mixed approach, was adopted since it incorporates both quantitative and qualitative
approaches. Questioners and interviews were used to collect data.
Findings: The results revealed that there is a positive relationship between e-filing, revenue collection and tax compliance. It emerged that e filing, tax compliance and
revenue collection have a strong positive relationship.
Originality/Value: Companies should adopt the electronic tax filing system to enable better tax compliance levels and revenue collection. |
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