The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers

This study analyzed the impact of ICT adoption by SMEs owner-manager on decision-making. The paper also explored the relationship that exists between owner-managers’ academic qualifications and decision-making. A quantitative approach was adopted to enable the researchers’ to explore relationships b...

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Main Authors: Mveku Blessed, Muzvidziwa Eric, Mutero Tanaka, Matapo Susan
Other Authors: Faculty of Commerce, Department of Business Management, Midlands State University
Format: research article
Language:English
Published: Research and Scientific Innovation Society 2022
Subjects:
Online Access:https://cris.library.msu.ac.zw//handle/11408/5269
https://www.rsisinternational.org/virtual-library/papers/the-impact-of-ict-adoption-decision-making-case-of-zimbabwean-sme-owner-managers/
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author Mveku Blessed
Muzvidziwa Eric
Mutero Tanaka
Matapo Susan
author2 Faculty of Commerce, Department of Business Management, Midlands State University
author_facet Faculty of Commerce, Department of Business Management, Midlands State University
Mveku Blessed
Muzvidziwa Eric
Mutero Tanaka
Matapo Susan
author_sort Mveku Blessed
collection DSpace
description This study analyzed the impact of ICT adoption by SMEs owner-manager on decision-making. The paper also explored the relationship that exists between owner-managers’ academic qualifications and decision-making. A quantitative approach was adopted to enable the researchers’ to explore relationships between variables and test hypotheses. Questionnaires with 19 scales adopted from past studies were used to collect data from 400 participants that had been selected using random sampling. Descriptive and inferential statistical analysis were performed in STATA 11. Findings from the study shows that ICT adoption greatly improves decision-making. Hypothesis test has proved that a significantly positive relationship exists between ICT adoption and decision-making. There is a negative relationship between owner-managers’ education and decision-making. Practical implications shows that poor decision-making is the reason behind the failure of most SMEs. ICT adoption improves decision-making by providing owner-managers with a platform to gather all necessary information before making strategic decisions. Firms with owner-managers that harness ICT are likely to be successful as a technological culture strengthens competitive advantage.
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spelling ir-11408-52692022-11-28T07:25:10Z The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers Mveku Blessed Muzvidziwa Eric Mutero Tanaka Matapo Susan Faculty of Commerce, Department of Business Management, Midlands State University Faculty of Commerce, Department of Business Management, Midlands State University Faculty of Commerce, Department of Business Management, Midlands State University Faculty of Commerce, Department of Accounting, Great Zimbabwe University Decision-making Information and communications technology Small to medium enterprises This study analyzed the impact of ICT adoption by SMEs owner-manager on decision-making. The paper also explored the relationship that exists between owner-managers’ academic qualifications and decision-making. A quantitative approach was adopted to enable the researchers’ to explore relationships between variables and test hypotheses. Questionnaires with 19 scales adopted from past studies were used to collect data from 400 participants that had been selected using random sampling. Descriptive and inferential statistical analysis were performed in STATA 11. Findings from the study shows that ICT adoption greatly improves decision-making. Hypothesis test has proved that a significantly positive relationship exists between ICT adoption and decision-making. There is a negative relationship between owner-managers’ education and decision-making. Practical implications shows that poor decision-making is the reason behind the failure of most SMEs. ICT adoption improves decision-making by providing owner-managers with a platform to gather all necessary information before making strategic decisions. Firms with owner-managers that harness ICT are likely to be successful as a technological culture strengthens competitive advantage. VII VI 55 58 2022-11-28T07:25:09Z 2022-11-28T07:25:09Z 2022-06 research article https://cris.library.msu.ac.zw//handle/11408/5269 https://www.rsisinternational.org/virtual-library/papers/the-impact-of-ict-adoption-decision-making-case-of-zimbabwean-sme-owner-managers/ en International Journal of Research and Innovation in Applied Science (IJRIAS) 2454–6194 open Research and Scientific Innovation Society
spellingShingle Decision-making
Information and communications technology
Small to medium enterprises
Mveku Blessed
Muzvidziwa Eric
Mutero Tanaka
Matapo Susan
The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title_full The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title_fullStr The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title_full_unstemmed The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title_short The impact of ICT adoption decision-making: Case of Zimbabwean SME owner-managers
title_sort impact of ict adoption decision-making: case of zimbabwean sme owner-managers
topic Decision-making
Information and communications technology
Small to medium enterprises
url https://cris.library.msu.ac.zw//handle/11408/5269
https://www.rsisinternational.org/virtual-library/papers/the-impact-of-ict-adoption-decision-making-case-of-zimbabwean-sme-owner-managers/
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