APA (7th ed.) Citation

Nyagadza, B., Mazuruse, G., Muposhi, A., Chuchu, T., Makoni, T., & Kusotera, B. (2022). Emotions' influence on customers’ e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances. Elsevier.

Chicago Style (17th ed.) Citation

Nyagadza, Brighton, Gideon Mazuruse, Asphat Muposhi, Tinashe Chuchu, Tendai Makoni, and Brain Kusotera. Emotions' Influence on Customers’ E-banking Satisfaction Evaluation in E-service Failure and E-service Recovery Circumstances. Elsevier, 2022.

MLA (8th ed.) Citation

Nyagadza, Brighton, et al. Emotions' Influence on Customers’ E-banking Satisfaction Evaluation in E-service Failure and E-service Recovery Circumstances. Elsevier, 2022.