A multi-dimensional model for assessing e-government service gaps in the context of a developing country : a critical realist perspective
Literature reports that e-government services have been in use in developing countries for approximately two decades. Hence, consumers of government services would have expected some e-government maturity in the continuum, where e-services would have evolved to some degree. However, despite the deli...
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| Format: | Thesis |
| Language: | English |
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Cape Peninsula University of Technology
2021
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| Online Access: | http://etd.cput.ac.za/handle/20.500.11838/3306 https://doi.org/10.25381/cput.14635815.v1 http://hdl.handle.net/11408/4484 |
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