Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry
This study investigates the experiences of Zimbabwean hospitality management students in relation to sexual harassment. The students were asked to draw their responses from their industrial attachment year which is part of their four-year degree program. Guided interviews were conducted with 77 fina...
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| Language: | English |
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Elsevier
2021
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| Online Access: | https://doi.org/10.1016/j.ijhm.2010.03.002 https://www.sciencedirect.com/science/article/abs/pii/S0278431910000241 http://hdl.handle.net/11408/4285 |
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| author | Mkono, Muchazondida |
| author_facet | Mkono, Muchazondida |
| author_sort | Mkono, Muchazondida |
| collection | DSpace |
| description | This study investigates the experiences of Zimbabwean hospitality management students in relation to sexual harassment. The students were asked to draw their responses from their industrial attachment year which is part of their four-year degree program. Guided interviews were conducted with 77 final year hospitality management students who had undertaken their industrial attachment in the hotel industry. Findings reveal that sexual harassment is not uncommon in Zimbabwean hotel workplaces. Coworkers, managers and customers were identified as perpetrators. The lack of sexual harassment training in the Zimbabwean hospitality, as well as the non-response of managers to some sexual harassment cases are possible indicators of the inadequacy, or complete lack of sexual harassment policies in Zimbabwe's hotel industry. The researcher suggests that human resource managers in the hotels should formulate, in consultation with Zimbabwean law and labour relations experts, sound sexual harassment policies. Continuous educational training for all employees and managers is also necessary to encourage more employees to report cases and to deter offenders. |
| format | Article |
| id | ir-11408-4285 |
| institution | My University |
| language | English |
| publishDate | 2021 |
| publisher | Elsevier |
| record_format | dspace |
| spelling | ir-11408-42852022-06-27T13:49:06Z Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry Mkono, Muchazondida Sexual harassment Hospitality students Hotels Zimbabwe This study investigates the experiences of Zimbabwean hospitality management students in relation to sexual harassment. The students were asked to draw their responses from their industrial attachment year which is part of their four-year degree program. Guided interviews were conducted with 77 final year hospitality management students who had undertaken their industrial attachment in the hotel industry. Findings reveal that sexual harassment is not uncommon in Zimbabwean hotel workplaces. Coworkers, managers and customers were identified as perpetrators. The lack of sexual harassment training in the Zimbabwean hospitality, as well as the non-response of managers to some sexual harassment cases are possible indicators of the inadequacy, or complete lack of sexual harassment policies in Zimbabwe's hotel industry. The researcher suggests that human resource managers in the hotels should formulate, in consultation with Zimbabwean law and labour relations experts, sound sexual harassment policies. Continuous educational training for all employees and managers is also necessary to encourage more employees to report cases and to deter offenders. 2021-05-28T12:53:35Z 2021-05-28T12:53:35Z 2010 Article 0278-4319 https://doi.org/10.1016/j.ijhm.2010.03.002 https://www.sciencedirect.com/science/article/abs/pii/S0278431910000241 http://hdl.handle.net/11408/4285 en International Journal of Hospitality Management;Vol. 29; No. 4: p. 729-735 open Elsevier |
| spellingShingle | Sexual harassment Hospitality students Hotels Zimbabwe Mkono, Muchazondida Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title | Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title_full | Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title_fullStr | Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title_full_unstemmed | Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title_short | Zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| title_sort | zimbabwean hospitality students’ experiences of sexual harassment in the hotel industry |
| topic | Sexual harassment Hospitality students Hotels Zimbabwe |
| url | https://doi.org/10.1016/j.ijhm.2010.03.002 https://www.sciencedirect.com/science/article/abs/pii/S0278431910000241 http://hdl.handle.net/11408/4285 |
| work_keys_str_mv | AT mkonomuchazondida zimbabweanhospitalitystudentsexperiencesofsexualharassmentinthehotelindustry |