An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd

The management of operational risk has become prominent following the large operational losses experienced by financial institutions in the past years. The research zeroed in on the operational risk management practices in microinsurance companies in Zimbabwe. The main objective of the research was...

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Main Author: Muzavazi, Christopher
Format: Thesis
Language:English
Published: Midlands State University 2020
Subjects:
Online Access:http://hdl.handle.net/11408/3981
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author Muzavazi, Christopher
author_facet Muzavazi, Christopher
author_sort Muzavazi, Christopher
collection DSpace
description The management of operational risk has become prominent following the large operational losses experienced by financial institutions in the past years. The research zeroed in on the operational risk management practices in microinsurance companies in Zimbabwe. The main objective of the research was to assess operational risk management strategies employed by the microinsurance companies and how the strategies can be effectively managed to curb the potential losses from occurring. The research revealed the plausible source of operational risks, the strategies adopted by the companies to manage them and the benefits inherent in and effective operational risk management looking at the case of Econet Life Pvt Ltd. The primary data was collected by means of questionnaires and interviews. The data was then analyzed and presented using tables, graphs and charts, visa-vie secondary data. The study showed that more emphasis was being placed on investigating operational risk management in Banks, Microfinance and Traditional Insurance institutions in the financial sector, and less on assessing operational risk management in microinsurance business. The findings exposed the existence of operational risks in microinsurance firms, largely emanating from people, processes and system failures. In this thesis, recommendations were made to try and mitigate operational risks.
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spelling ir-11408-39812022-06-27T13:49:05Z An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd Muzavazi, Christopher risk management strategies operations micro insurance companies The management of operational risk has become prominent following the large operational losses experienced by financial institutions in the past years. The research zeroed in on the operational risk management practices in microinsurance companies in Zimbabwe. The main objective of the research was to assess operational risk management strategies employed by the microinsurance companies and how the strategies can be effectively managed to curb the potential losses from occurring. The research revealed the plausible source of operational risks, the strategies adopted by the companies to manage them and the benefits inherent in and effective operational risk management looking at the case of Econet Life Pvt Ltd. The primary data was collected by means of questionnaires and interviews. The data was then analyzed and presented using tables, graphs and charts, visa-vie secondary data. The study showed that more emphasis was being placed on investigating operational risk management in Banks, Microfinance and Traditional Insurance institutions in the financial sector, and less on assessing operational risk management in microinsurance business. The findings exposed the existence of operational risks in microinsurance firms, largely emanating from people, processes and system failures. In this thesis, recommendations were made to try and mitigate operational risks. 2020-12-09T09:02:20Z 2020-12-09T09:02:20Z 2017-11 Thesis http://hdl.handle.net/11408/3981 en open Midlands State University
spellingShingle risk management strategies
operations
micro insurance companies
Muzavazi, Christopher
An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title_full An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title_fullStr An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title_full_unstemmed An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title_short An evaluation of the operational risk management strategies employed by microinsurance companies in Zimbabwe: case of Econet life (Pvt) Ltd
title_sort evaluation of the operational risk management strategies employed by microinsurance companies in zimbabwe: case of econet life (pvt) ltd
topic risk management strategies
operations
micro insurance companies
url http://hdl.handle.net/11408/3981
work_keys_str_mv AT muzavazichristopher anevaluationoftheoperationalriskmanagementstrategiesemployedbymicroinsurancecompaniesinzimbabwecaseofeconetlifepvtltd
AT muzavazichristopher evaluationoftheoperationalriskmanagementstrategiesemployedbymicroinsurancecompaniesinzimbabwecaseofeconetlifepvtltd