IT governance: status and level of implementation in Zimbabwean urban local authorities
Information Technology has become an indispensable tool in enabling business processes. The study sought to assess the status and level of implementation of IT governance in Local authorities in Zimbabwe. Three local authorities were used as case studies and respondents were purposively selected fro...
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| Format: | Article |
| Language: | English |
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European Journal of Business and Management
2019
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| Subjects: | |
| Online Access: | https://iiste.org/Journals/index.php/EJBM/article/viewFile/18891/19361 http://hdl.handle.net/11408/3446 |
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| _version_ | 1779905319054344192 |
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| author | Mamboko, Patrick Zhou, Munyaradzi Tsokota, Theo Mhaka, Charity |
| author_facet | Mamboko, Patrick Zhou, Munyaradzi Tsokota, Theo Mhaka, Charity |
| author_sort | Mamboko, Patrick |
| collection | DSpace |
| description | Information Technology has become an indispensable tool in enabling business processes. The study sought to assess the status and level of implementation of IT governance in Local authorities in Zimbabwe. Three local authorities were used as case studies and respondents were purposively selected from Councillors of the three local authorities . Interviews were then conducted with senior personnel; Chamber Secretary, Town Clerk and
the Treasurer. In order to assess the status and level of implementation, reference was made to the Institute of Information technology (ITGI) governance framework. It was discovered that, the Local authorities in Zimbabwe’s IT functions are not aligned to business strategies. Urban Local authorities in Zimbabwe need to
properly take on board IT in order to improve service delivery. |
| format | Article |
| id | ir-11408-3446 |
| institution | My University |
| language | English |
| publishDate | 2019 |
| publisher | European Journal of Business and Management |
| record_format | dspace |
| spelling | ir-11408-34462022-06-27T13:49:06Z IT governance: status and level of implementation in Zimbabwean urban local authorities Mamboko, Patrick Zhou, Munyaradzi Tsokota, Theo Mhaka, Charity Local authorities IT governance Business strategy Information Technology has become an indispensable tool in enabling business processes. The study sought to assess the status and level of implementation of IT governance in Local authorities in Zimbabwe. Three local authorities were used as case studies and respondents were purposively selected from Councillors of the three local authorities . Interviews were then conducted with senior personnel; Chamber Secretary, Town Clerk and the Treasurer. In order to assess the status and level of implementation, reference was made to the Institute of Information technology (ITGI) governance framework. It was discovered that, the Local authorities in Zimbabwe’s IT functions are not aligned to business strategies. Urban Local authorities in Zimbabwe need to properly take on board IT in order to improve service delivery. 2019-02-11T09:02:54Z 2019-02-11T09:02:54Z 2015 Article 2222-1905 https://iiste.org/Journals/index.php/EJBM/article/viewFile/18891/19361 http://hdl.handle.net/11408/3446 en European Journal of Business and Management;Vol. 7, No. 1: p. 173-178 open European Journal of Business and Management |
| spellingShingle | Local authorities IT governance Business strategy Mamboko, Patrick Zhou, Munyaradzi Tsokota, Theo Mhaka, Charity IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title | IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title_full | IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title_fullStr | IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title_full_unstemmed | IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title_short | IT governance: status and level of implementation in Zimbabwean urban local authorities |
| title_sort | it governance: status and level of implementation in zimbabwean urban local authorities |
| topic | Local authorities IT governance Business strategy |
| url | https://iiste.org/Journals/index.php/EJBM/article/viewFile/18891/19361 http://hdl.handle.net/11408/3446 |
| work_keys_str_mv | AT mambokopatrick itgovernancestatusandlevelofimplementationinzimbabweanurbanlocalauthorities AT zhoumunyaradzi itgovernancestatusandlevelofimplementationinzimbabweanurbanlocalauthorities AT tsokotatheo itgovernancestatusandlevelofimplementationinzimbabweanurbanlocalauthorities AT mhakacharity itgovernancestatusandlevelofimplementationinzimbabweanurbanlocalauthorities |