ZESA I.T support ticket management system
The purpose of this research was to come up with a solution to problems that were being faced at the ZESA I.T department with regards to the way users report issues to the helpdesk and how support officers respond to these issues. ZESA I.T Support Ticket Management System is a web-based automated co...
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| Language: | English |
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Midlands State University
2018
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| Subjects: | |
| Online Access: | http://hdl.handle.net/11408/3209 |
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