Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC)
This study was carried out to evaluate the challenges of local service delivery at Bulawayo City Council. The researcher used analytical survey method which enabled the researcher to collect a lot of information regarding the study. Secondary source of available literature relating to the council wa...
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| Language: | English |
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Midlands State University
2018
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| Online Access: | http://hdl.handle.net/11408/3014 |
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| _version_ | 1779905647838494720 |
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| author | Sibanda, Pamella |
| author_facet | Sibanda, Pamella |
| author_sort | Sibanda, Pamella |
| collection | DSpace |
| description | This study was carried out to evaluate the challenges of local service delivery at Bulawayo City Council. The researcher used analytical survey method which enabled the researcher to collect a lot of information regarding the study. Secondary source of available literature relating to the council was used. The researcher used random sampling; questionnaires were used to capture data from 13 residential areas. Questionnaires were distributed in 5 departments of Bulawayo Municipality to collect data. The results confirmed that there were lots of challenges faced by service seekers of Bulawayo Municipality. The challenges which mostly emanate from fatal economic doldrums caused instability that affects the success of council policies working towards improving service delivery thus curtailing the challenges thereof. |
| id | ir-11408-3014 |
| institution | My University |
| language | English |
| publishDate | 2018 |
| publisher | Midlands State University |
| record_format | dspace |
| spelling | ir-11408-30142022-06-27T13:49:05Z Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) Sibanda, Pamella Local service delivery This study was carried out to evaluate the challenges of local service delivery at Bulawayo City Council. The researcher used analytical survey method which enabled the researcher to collect a lot of information regarding the study. Secondary source of available literature relating to the council was used. The researcher used random sampling; questionnaires were used to capture data from 13 residential areas. Questionnaires were distributed in 5 departments of Bulawayo Municipality to collect data. The results confirmed that there were lots of challenges faced by service seekers of Bulawayo Municipality. The challenges which mostly emanate from fatal economic doldrums caused instability that affects the success of council policies working towards improving service delivery thus curtailing the challenges thereof. 2018-05-02T10:19:16Z 2018-05-02T10:19:16Z 2017 http://hdl.handle.net/11408/3014 en open Midlands State University |
| spellingShingle | Local service delivery Sibanda, Pamella Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title | Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title_full | Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title_fullStr | Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title_full_unstemmed | Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title_short | Challenges of local authorities service delivery: a case study of Bulawayo city council (BCC) |
| title_sort | challenges of local authorities service delivery: a case study of bulawayo city council (bcc) |
| topic | Local service delivery |
| url | http://hdl.handle.net/11408/3014 |
| work_keys_str_mv | AT sibandapamella challengesoflocalauthoritiesservicedeliveryacasestudyofbulawayocitycouncilbcc |