Human resource issues in total quality management: a case study of Kenya Airways
Good management practices on the human resource functions can play a critical role in the implementation of a quality environment which in turn supports a strategic initiative. This research seeks to evaluate the importance of Human Resource Management in Total Quality Management (T.Q.M). Research q...
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| Format: | Article |
| Language: | English |
| Published: |
Cosmic Journals
2016
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| Subjects: | |
| Online Access: | http://www.ijmbs.com/24/stephen.pdf |
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