Tour guiding in Zimbabwe: key issues and challenges

Although it is widely documented that tour guides can make or break a tour, there is limited research around the key issues and challenges facing the tour guiding profession, globally. Against this backdrop, this study brings to the fore the key issues and challenges facing Zimbabwe's tour guid...

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Main Authors: Nyahunzvi, Dzingai K., Njerekai, Cleopas
Format: Article
Language:English
Published: Elsevier 2016
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Online Access:http://ac.els-cdn.com/S2211973612000918/1-s2.0-S2211973612000918-main.pdf?
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author Nyahunzvi, Dzingai K.
Njerekai, Cleopas
author_facet Nyahunzvi, Dzingai K.
Njerekai, Cleopas
author_sort Nyahunzvi, Dzingai K.
collection DSpace
description Although it is widely documented that tour guides can make or break a tour, there is limited research around the key issues and challenges facing the tour guiding profession, globally. Against this backdrop, this study brings to the fore the key issues and challenges facing Zimbabwe's tour guiding profession. Data for this study was collected through mainly semi-structured interviews that were held with a range of stakeholders. The multi-stakeholder approach adopted in this study aimed to capture emic views in line with prior research. Findings suggested a matrix of challenges that faced the tour guiding profession including lack of job security, low remuneration, a limited and expensive training curricular and low career development opportunities. Key among the paper's recommendations is that the depressed tourism environment obtaining in Zimbabwe among other constraints has to be addressed as a matter of urgency. The paper also indicates future research priorities.
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spelling ir-11408-8442022-06-27T13:49:06Z Tour guiding in Zimbabwe: key issues and challenges Nyahunzvi, Dzingai K. Njerekai, Cleopas Tour guiding Issues Tourism Stakeholder perspectives Challenges Although it is widely documented that tour guides can make or break a tour, there is limited research around the key issues and challenges facing the tour guiding profession, globally. Against this backdrop, this study brings to the fore the key issues and challenges facing Zimbabwe's tour guiding profession. Data for this study was collected through mainly semi-structured interviews that were held with a range of stakeholders. The multi-stakeholder approach adopted in this study aimed to capture emic views in line with prior research. Findings suggested a matrix of challenges that faced the tour guiding profession including lack of job security, low remuneration, a limited and expensive training curricular and low career development opportunities. Key among the paper's recommendations is that the depressed tourism environment obtaining in Zimbabwe among other constraints has to be addressed as a matter of urgency. The paper also indicates future research priorities. 2016-04-08T14:44:09Z 2016-04-08T14:44:09Z 2013-04 Article 2211-9736 http://ac.els-cdn.com/S2211973612000918/1-s2.0-S2211973612000918-main.pdf? en Tourism Management Perspectives;Vol. 6, p. 3–7 none Elsevier
spellingShingle Tour guiding Issues
Tourism
Stakeholder perspectives
Challenges
Nyahunzvi, Dzingai K.
Njerekai, Cleopas
Tour guiding in Zimbabwe: key issues and challenges
title Tour guiding in Zimbabwe: key issues and challenges
title_full Tour guiding in Zimbabwe: key issues and challenges
title_fullStr Tour guiding in Zimbabwe: key issues and challenges
title_full_unstemmed Tour guiding in Zimbabwe: key issues and challenges
title_short Tour guiding in Zimbabwe: key issues and challenges
title_sort tour guiding in zimbabwe: key issues and challenges
topic Tour guiding Issues
Tourism
Stakeholder perspectives
Challenges
url http://ac.els-cdn.com/S2211973612000918/1-s2.0-S2211973612000918-main.pdf?
work_keys_str_mv AT nyahunzvidzingaik tourguidinginzimbabwekeyissuesandchallenges
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