Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014

This paper reports on the current position and utilization of ICT in the tourism sector in Zimbabwe and provides some recommendations towards the adoption of a national strategy to enhance the ICT usage in the tourism sector. This paper reports on the findings from thirty-five semi-structured interv...

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Main Authors: Tsokota, Theo, Solms, Rossouw von, Greunen, Darelle van
Format: Article
Language:English
Published: ICT4 AFRICA 2014 Conference Papers 2015
Subjects:
Online Access:http://hdl.handle.net/11408/617
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author Tsokota, Theo
Solms, Rossouw von
Greunen, Darelle van
author_facet Tsokota, Theo
Solms, Rossouw von
Greunen, Darelle van
author_sort Tsokota, Theo
collection DSpace
description This paper reports on the current position and utilization of ICT in the tourism sector in Zimbabwe and provides some recommendations towards the adoption of a national strategy to enhance the ICT usage in the tourism sector. This paper reports on the findings from thirty-five semi-structured interviews with key stakeholders in the tourism sector as well as sixty questionnaires amongst tourists. The findings highlight the challenges identified by tourists and other key stakeholders including Government. The paper culminates in recommendations towards a strategy for ICT integration into the tourism section in Zimbabwe. Specific components of the envisaged strategy are identified from the data collected. The definition and outline of the specific strategy is briefly described in the future work with the aim of developing a strategy that will allow for the integration of ICT into the tourism sector in Zimbabwe.
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spelling ir-11408-6172022-06-27T13:49:05Z Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014 Tsokota, Theo Solms, Rossouw von Greunen, Darelle van Tourism, Information and Communication Technology Community Tourism This paper reports on the current position and utilization of ICT in the tourism sector in Zimbabwe and provides some recommendations towards the adoption of a national strategy to enhance the ICT usage in the tourism sector. This paper reports on the findings from thirty-five semi-structured interviews with key stakeholders in the tourism sector as well as sixty questionnaires amongst tourists. The findings highlight the challenges identified by tourists and other key stakeholders including Government. The paper culminates in recommendations towards a strategy for ICT integration into the tourism section in Zimbabwe. Specific components of the envisaged strategy are identified from the data collected. The definition and outline of the specific strategy is briefly described in the future work with the aim of developing a strategy that will allow for the integration of ICT into the tourism sector in Zimbabwe. 2015-07-03T11:20:36Z 2015-07-03T11:20:36Z 2014 Article 978- 9956- 27- 030- X http://hdl.handle.net/11408/617 en CONFERENCE PROCEEDINGS;Vol 6; Paper No. 30, pp. 38-51 open ICT4 AFRICA 2014 Conference Papers
spellingShingle Tourism, Information and Communication Technology
Community Tourism
Tsokota, Theo
Solms, Rossouw von
Greunen, Darelle van
Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title_full Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title_fullStr Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title_full_unstemmed Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title_short Towards a strategy for ICT integration in the tourism sector in Zimbabwe: 6th International Annual Conference on ICT for Africa 2014
title_sort towards a strategy for ict integration in the tourism sector in zimbabwe: 6th international annual conference on ict for africa 2014
topic Tourism, Information and Communication Technology
Community Tourism
url http://hdl.handle.net/11408/617
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AT solmsrossouwvon towardsastrategyforictintegrationinthetourismsectorinzimbabwe6thinternationalannualconferenceonictforafrica2014
AT greunendarellevan towardsastrategyforictintegrationinthetourismsectorinzimbabwe6thinternationalannualconferenceonictforafrica2014