Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe

Trade unions in the hospitality industry have long served an important and vital role, acting as the vanguard to protect the worker’s rights and their financial livelihood, hence stressing their importance. Their future however remains hanging in balance as they continue to face an array of challeng...

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Main Author: Farai Ncube
Other Authors: Department of Human Resource Management, Midlands State University, Box 9055 Gweru, Zimbabwe
Format: research article
Language:English
Published: Sciedu Press 2023
Subjects:
Online Access:https://cris.library.msu.ac.zw//handle/11408/5695
https://doi.org/10.5430/jbar.
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author Farai Ncube
author2 Department of Human Resource Management, Midlands State University, Box 9055 Gweru, Zimbabwe
author_facet Department of Human Resource Management, Midlands State University, Box 9055 Gweru, Zimbabwe
Farai Ncube
author_sort Farai Ncube
collection DSpace
description Trade unions in the hospitality industry have long served an important and vital role, acting as the vanguard to protect the worker’s rights and their financial livelihood, hence stressing their importance. Their future however remains hanging in balance as they continue to face an array of challenges and changes threatening their existence. In this paper the researcher attempt to respond to the question on, ‘why would individuals choose to be loyal and committed to trade unions?’ Finding through a 5 point likert scale administered on 227 members belonging to the Zimbabwe Catering and Hotel workers Union (ZCHWU) and interviews conducted with 18 union officials reveals that commitment is determined by the ability of the union to satisfy member expectations. Findings reveals that member commitment manifest itself through individual’s strong desire to remain a member of the union; willingness to exert high effort on behalf of the union as well as belief in the union goals and leadership. The study concludes that the unions’ ability to satisfy and meet its member’s expectation contributes to trade union commitment.
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spelling ir-11408-56952023-06-20T09:17:18Z Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe Farai Ncube Department of Human Resource Management, Midlands State University, Box 9055 Gweru, Zimbabwe trade union employee commitment hospitality industry Zimbabwe Trade unions in the hospitality industry have long served an important and vital role, acting as the vanguard to protect the worker’s rights and their financial livelihood, hence stressing their importance. Their future however remains hanging in balance as they continue to face an array of challenges and changes threatening their existence. In this paper the researcher attempt to respond to the question on, ‘why would individuals choose to be loyal and committed to trade unions?’ Finding through a 5 point likert scale administered on 227 members belonging to the Zimbabwe Catering and Hotel workers Union (ZCHWU) and interviews conducted with 18 union officials reveals that commitment is determined by the ability of the union to satisfy member expectations. Findings reveals that member commitment manifest itself through individual’s strong desire to remain a member of the union; willingness to exert high effort on behalf of the union as well as belief in the union goals and leadership. The study concludes that the unions’ ability to satisfy and meet its member’s expectation contributes to trade union commitment. 9 1 33 43 2023-06-20T09:17:17Z 2023-06-20T09:17:17Z 2020-06-29 research article https://cris.library.msu.ac.zw//handle/11408/5695 https://doi.org/10.5430/jbar. en Journal of Business Administration Research 1927-9515 open Sciedu Press
spellingShingle trade union
employee commitment
hospitality industry
Zimbabwe
Farai Ncube
Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title_full Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title_fullStr Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title_full_unstemmed Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title_short Factors Enhancing Member Commitment to Trade Unions in the Hospitality Industry in Zimbabwe
title_sort factors enhancing member commitment to trade unions in the hospitality industry in zimbabwe
topic trade union
employee commitment
hospitality industry
Zimbabwe
url https://cris.library.msu.ac.zw//handle/11408/5695
https://doi.org/10.5430/jbar.
work_keys_str_mv AT faraincube factorsenhancingmembercommitmenttotradeunionsinthehospitalityindustryinzimbabwe