Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe
This research study was inspirational to know and understand the impact of COCOVID-19andemic on the performance of Medical Aid Societies in Zimbabwe. The objectives of the study were to determine the impact of COVID-19 on membership uptake, examine the impact of COVID-19 on the profitability of medi...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Other Authors: | |
| Format: | research article |
| Language: | English |
| Published: |
Macrothink Institute.
2023
|
| Subjects: | |
| Online Access: | https://cris.library.msu.ac.zw//handle/11408/5676 https://doi.org/10.54922/IJEHSS.2023.0516 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1779905625559400448 |
|---|---|
| author | Tanaka T. T Mutero Blessed Mveku Peter Bhibhi Munyaradzi Chagwesha Mike Mudzamba |
| author2 | Department of Business Studies, Midlands State University, Gweru, Zimbabwe |
| author_facet | Department of Business Studies, Midlands State University, Gweru, Zimbabwe Tanaka T. T Mutero Blessed Mveku Peter Bhibhi Munyaradzi Chagwesha Mike Mudzamba |
| author_sort | Tanaka T. T Mutero |
| collection | DSpace |
| description | This research study was inspirational to know and understand the impact of COCOVID-19andemic on the performance of Medical Aid Societies in Zimbabwe. The objectives of the study were to determine the impact of COVID-19 on membership uptake, examine the impact of COVID-19 on the profitability of medical aid and assess the impact of COVID-19 on claims management. A literature review provided the foundation and knowledge, understanding and scholarly debates of the impact of COVID-19 medical aid societies. The study adopted the quantitative research methodology and constructed a questionnaire and conducted interviews distributing them to 80 correspondents. Data collected was analysed using IBM SPSS statistics version 20 and the findings of the data were represented on tables. The hypothesis of the study H0 was accepted as COVID19 had an impact on the membership uptake, profitability, and claims of medical AID Schemes in Zimbabwe. The sample size used was 80. Recommendations on how to manage medical aid societies’ performance in a crisis is according to the findings of the study are proposed. The recommendations include engaged membership, blockchain technology, and hybrid billing model. The study proposed that future researchers can compare the use of telehealth services in other countries during pandemics of this nature and its role in Zimbabwean Medical Aid societies for the sustenance of their performance. |
| format | research article |
| id | ir-11408-5676 |
| institution | My University |
| language | English |
| publishDate | 2023 |
| publisher | Macrothink Institute. |
| record_format | dspace |
| spelling | ir-11408-56762023-05-30T14:23:56Z Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe Tanaka T. T Mutero Blessed Mveku Peter Bhibhi Munyaradzi Chagwesha Mike Mudzamba Department of Business Studies, Midlands State University, Gweru, Zimbabwe Department of Strategic Management and Corporate Governance.Midlands State University Department of Entreprenuership.Midlands State University. Department ofStrategic Management and Corporate Governance. Midlands State University Gweru. Department of Strategic Management and Corporate Governance.Midlands State University COVID 19, Performance of medical aid societies Zimbabwe This research study was inspirational to know and understand the impact of COCOVID-19andemic on the performance of Medical Aid Societies in Zimbabwe. The objectives of the study were to determine the impact of COVID-19 on membership uptake, examine the impact of COVID-19 on the profitability of medical aid and assess the impact of COVID-19 on claims management. A literature review provided the foundation and knowledge, understanding and scholarly debates of the impact of COVID-19 medical aid societies. The study adopted the quantitative research methodology and constructed a questionnaire and conducted interviews distributing them to 80 correspondents. Data collected was analysed using IBM SPSS statistics version 20 and the findings of the data were represented on tables. The hypothesis of the study H0 was accepted as COVID19 had an impact on the membership uptake, profitability, and claims of medical AID Schemes in Zimbabwe. The sample size used was 80. Recommendations on how to manage medical aid societies’ performance in a crisis is according to the findings of the study are proposed. The recommendations include engaged membership, blockchain technology, and hybrid billing model. The study proposed that future researchers can compare the use of telehealth services in other countries during pandemics of this nature and its role in Zimbabwean Medical Aid societies for the sustenance of their performance. 6 3 38 45 2023-05-30T14:23:55Z 2023-05-30T14:23:55Z 2023 research article https://cris.library.msu.ac.zw//handle/11408/5676 https://doi.org/10.54922/IJEHSS.2023.0516 en International Journal of Education Humanities and Social Science 2582-0745 open Macrothink Institute. |
| spellingShingle | COVID 19, Performance of medical aid societies Zimbabwe Tanaka T. T Mutero Blessed Mveku Peter Bhibhi Munyaradzi Chagwesha Mike Mudzamba Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title | Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title_full | Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title_fullStr | Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title_full_unstemmed | Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title_short | Impact of Covid 19 Pandemic on the performance of Medical Aid Societies In Zimbabwe |
| title_sort | impact of covid 19 pandemic on the performance of medical aid societies in zimbabwe |
| topic | COVID 19, Performance of medical aid societies Zimbabwe |
| url | https://cris.library.msu.ac.zw//handle/11408/5676 https://doi.org/10.54922/IJEHSS.2023.0516 |
| work_keys_str_mv | AT tanakattmutero impactofcovid19pandemicontheperformanceofmedicalaidsocietiesinzimbabwe AT blessedmveku impactofcovid19pandemicontheperformanceofmedicalaidsocietiesinzimbabwe AT peterbhibhi impactofcovid19pandemicontheperformanceofmedicalaidsocietiesinzimbabwe AT munyaradzichagwesha impactofcovid19pandemicontheperformanceofmedicalaidsocietiesinzimbabwe AT mikemudzamba impactofcovid19pandemicontheperformanceofmedicalaidsocietiesinzimbabwe |