A Strategy for the Digitalization of Marginalized Communities

The chapter explores the concept of digitalization and digital technology and its importance. The research is based on a systematic literature review, which analyzed articles on digitalization and digital technologies. However, primacy was given to articles on the digitalization of organizations in...

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Bibliographic Details
Main Authors: Samuel Simbarashe Furusa, Samuel Musungwini, Petros Venganayi Gavai, Melody Maseko
Other Authors: Midlands State University, Zimbabwe
Format: research article
Language:English
Published: IGI Global 2023
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Online Access:https://cris.library.msu.ac.zw//handle/11408/5419
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Summary:The chapter explores the concept of digitalization and digital technology and its importance. The research is based on a systematic literature review, which analyzed articles on digitalization and digital technologies. However, primacy was given to articles on the digitalization of organizations in a marginalized context. The chapter identified the critical success factors and formulation of a digitalization strategy formulation for the transformation of marginalized communities in Zimbabwe. Therefore, the authors highlight the need to explore human-centered digital transformation capabilities and dynamic capabilities in developing countries. The chapter then formulated a strategy for the digitalization of marginalized communities in a developing context.