The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA

Purpose: The study sought to investigate the viability of tax e-services in ensuring tax compliance and increased revenue collection using ZIMRA Harare headquarters as a case study. Scholars shared their different ideas regarding the relationship between tax e-services and tax compliance and most o...

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Main Authors: Faith Nyaradzo Mapope, Newman Wadesango, Sitcha L
Other Authors: Midlands State University, student, Faculty of Commerce
Format: research article
Language:English
Published: Istanbul Business Academy 2023
Subjects:
Online Access:https://cris.library.msu.ac.zw//handle/11408/5378
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author Faith Nyaradzo Mapope
Newman Wadesango
Sitcha L
author2 Midlands State University, student, Faculty of Commerce
author_facet Midlands State University, student, Faculty of Commerce
Faith Nyaradzo Mapope
Newman Wadesango
Sitcha L
author_sort Faith Nyaradzo Mapope
collection DSpace
description Purpose: The study sought to investigate the viability of tax e-services in ensuring tax compliance and increased revenue collection using ZIMRA Harare headquarters as a case study. Scholars shared their different ideas regarding the relationship between tax e-services and tax compliance and most of them were in agreement that the two variables yield a positive relationship. Methodology: The descriptive design, which is a component of the mixed approach, was adopted since it incorporates both quantitative and qualitative approaches. Questioners and interviews were used to collect data. Findings: The results revealed that there is a positive relationship between e-filing, revenue collection and tax compliance. It emerged that e filing, tax compliance and revenue collection have a strong positive relationship. Originality/Value: Companies should adopt the electronic tax filing system to enable better tax compliance levels and revenue collection.
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spelling ir-11408-53782023-03-02T14:37:07Z The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA Faith Nyaradzo Mapope Newman Wadesango Sitcha L Midlands State University, student, Faculty of Commerce University of Limpopo, Republic of South Africa Midlands State University, lecturer, Faculty of Commerce Revenue collection Tax e-services Tax compliance ZIMRA Purpose: The study sought to investigate the viability of tax e-services in ensuring tax compliance and increased revenue collection using ZIMRA Harare headquarters as a case study. Scholars shared their different ideas regarding the relationship between tax e-services and tax compliance and most of them were in agreement that the two variables yield a positive relationship. Methodology: The descriptive design, which is a component of the mixed approach, was adopted since it incorporates both quantitative and qualitative approaches. Questioners and interviews were used to collect data. Findings: The results revealed that there is a positive relationship between e-filing, revenue collection and tax compliance. It emerged that e filing, tax compliance and revenue collection have a strong positive relationship. Originality/Value: Companies should adopt the electronic tax filing system to enable better tax compliance levels and revenue collection. 8 4 219 233 2023-03-02T14:37:07Z 2023-03-02T14:37:07Z 2022 research article https://cris.library.msu.ac.zw//handle/11408/5378 10.32602/jafas.2022.034 en Journal of Accounting, Finance and Auditing Studies 2149 - 0996 open Istanbul Business Academy
spellingShingle Revenue collection
Tax e-services
Tax compliance
ZIMRA
Faith Nyaradzo Mapope
Newman Wadesango
Sitcha L
The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title_full The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title_fullStr The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title_full_unstemmed The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title_short The viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: A case study of ZIMRA
title_sort viability of tax e-services in ensuring taxpayer compliance and its impact on revenue collection: a case study of zimra
topic Revenue collection
Tax e-services
Tax compliance
ZIMRA
url https://cris.library.msu.ac.zw//handle/11408/5378
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