Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)

The Zimbabwean local government environment has been affected by chronic defects in the provision of basic public services. As such, city twinning has been adopted as one of the strategies to address the impasse in service delivery as it allows for the sharing of expertise in local governance, devel...

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Main Authors: Chilunjika, Alouis, Chilunjika, Sharon R. T
Format: Article
Language:English
Published: AOSIS 2022
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Online Access:http://hdl.handle.net/11408/4623
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author Chilunjika, Alouis
Chilunjika, Sharon R. T
author_facet Chilunjika, Alouis
Chilunjika, Sharon R. T
author_sort Chilunjika, Alouis
collection DSpace
description The Zimbabwean local government environment has been affected by chronic defects in the provision of basic public services. As such, city twinning has been adopted as one of the strategies to address the impasse in service delivery as it allows for the sharing of expertise in local governance, development, strategic international relations and the enhancement of service delivery in local authorities. Using the exploratory case study research design the study explores the impact the twinning arrangement between Bulawayo City Council (BCC) and eThekwini Municipality and how it has enhanced service delivery in Bulawayo. Data was gathered from written documents, observations and in-depth interviews. The study established that the BCC-eThekwini cooperation has been very fruitful and Bulawayo City Council has benefited immensely through the exchange of ideas and information as well as technology transfer among others from this twinning arrangement. Nonetheless, it was also observed that weak legal and financial frameworks hinders the city twinning partnership from realising its full fruition. The study concluded that city twinning between BCC and eThekwini is a favourable route for creating sustainable South to South linkages that benefit developing cities. As recommendations, the article argues that there is need for clarity in defining the partnership roles and goals, community involvement as well as an enabling policy and institutional environment.
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spelling ir-11408-46232022-06-27T13:49:06Z Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa) Chilunjika, Alouis Chilunjika, Sharon R. T Twinning Service delivery Local authorities Bulawayo City Council eThekwini Municipality The Zimbabwean local government environment has been affected by chronic defects in the provision of basic public services. As such, city twinning has been adopted as one of the strategies to address the impasse in service delivery as it allows for the sharing of expertise in local governance, development, strategic international relations and the enhancement of service delivery in local authorities. Using the exploratory case study research design the study explores the impact the twinning arrangement between Bulawayo City Council (BCC) and eThekwini Municipality and how it has enhanced service delivery in Bulawayo. Data was gathered from written documents, observations and in-depth interviews. The study established that the BCC-eThekwini cooperation has been very fruitful and Bulawayo City Council has benefited immensely through the exchange of ideas and information as well as technology transfer among others from this twinning arrangement. Nonetheless, it was also observed that weak legal and financial frameworks hinders the city twinning partnership from realising its full fruition. The study concluded that city twinning between BCC and eThekwini is a favourable route for creating sustainable South to South linkages that benefit developing cities. As recommendations, the article argues that there is need for clarity in defining the partnership roles and goals, community involvement as well as an enabling policy and institutional environment. https://doi.org/10.4102/jolgri.v2i0.37 2022-01-05T11:46:50Z 2022-01-05T11:46:50Z 2021 Article 2788-919X http://hdl.handle.net/11408/4623 en Journal of Local Government Research and Innovation;Vol. 2 open AOSIS
spellingShingle Twinning
Service delivery
Local authorities
Bulawayo City Council
eThekwini Municipality
Chilunjika, Alouis
Chilunjika, Sharon R. T
Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title_full Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title_fullStr Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title_full_unstemmed Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title_short Twinning arrangements and service delivery in Zimbabwe’s local authorities: the case of Bulawayo City Council (Zimbabwe) and eThekwini Municipality (South Africa)
title_sort twinning arrangements and service delivery in zimbabwe’s local authorities: the case of bulawayo city council (zimbabwe) and ethekwini municipality (south africa)
topic Twinning
Service delivery
Local authorities
Bulawayo City Council
eThekwini Municipality
url http://hdl.handle.net/11408/4623
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