The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe

The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnair...

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Main Authors: Manyamba, Vimbiso, Ngezi, Tendayi
Format: Article
Language:English
Published: Africa Journals 2021
Subjects:
Online Access:http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf
http://hdl.handle.net/11408/4586
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author Manyamba, Vimbiso
Ngezi, Tendayi
author_facet Manyamba, Vimbiso
Ngezi, Tendayi
author_sort Manyamba, Vimbiso
collection DSpace
description The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnaire survey design were employed on a random sample of 233 respondents from four purposively selected 3-5 star hotels. The study yielded 195 usable responses. Data was analysed using SPSS version 20 and Amos 20. From the results of the study it emerged that the ERI model was a fairly good fit for the Zimbabwean hotel employee population. The exploratory factor analysis yielded a four factor solution and confirmatory factor analysis a clear factorial structure similar to the original structure, though factor loadings were less significant. Goodness of fit indices showed there was a fairly good fit of the ERI model. The study concluded that the ERI model was applicable to Zimbabwean hotel employees. Recommendations included remodelling the ERI model by removing certain scale items to ensure the model is a better fit.
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spelling ir-11408-45862022-06-27T13:49:06Z The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe Manyamba, Vimbiso Ngezi, Tendayi Work related stress Effort Reward Imbalance Hotels Hospitality Zimbabwe The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnaire survey design were employed on a random sample of 233 respondents from four purposively selected 3-5 star hotels. The study yielded 195 usable responses. Data was analysed using SPSS version 20 and Amos 20. From the results of the study it emerged that the ERI model was a fairly good fit for the Zimbabwean hotel employee population. The exploratory factor analysis yielded a four factor solution and confirmatory factor analysis a clear factorial structure similar to the original structure, though factor loadings were less significant. Goodness of fit indices showed there was a fairly good fit of the ERI model. The study concluded that the ERI model was applicable to Zimbabwean hotel employees. Recommendations included remodelling the ERI model by removing certain scale items to ensure the model is a better fit. 2021-11-24T09:50:27Z 2021-11-24T09:50:27Z 2017 Article 2223-814X http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf http://hdl.handle.net/11408/4586 en African Journal of Hospitality, Tourism and Leisure, Vol.6 , No.2; open Africa Journals
spellingShingle Work related stress
Effort Reward Imbalance
Hotels
Hospitality
Zimbabwe
Manyamba, Vimbiso
Ngezi, Tendayi
The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title_full The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title_fullStr The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title_full_unstemmed The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title_short The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
title_sort effort reward imbalance model and work related stress in 3-5 star hotels in zimbabwe
topic Work related stress
Effort Reward Imbalance
Hotels
Hospitality
Zimbabwe
url http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf
http://hdl.handle.net/11408/4586
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