The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe
The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnair...
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Africa Journals
2021
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Online Access: | http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf http://hdl.handle.net/11408/4586 |
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author | Manyamba, Vimbiso Ngezi, Tendayi |
author_facet | Manyamba, Vimbiso Ngezi, Tendayi |
author_sort | Manyamba, Vimbiso |
collection | DSpace |
description | The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnaire survey design were employed on a random sample of 233 respondents from four purposively selected 3-5 star hotels. The study yielded 195 usable responses. Data was analysed using SPSS version 20 and Amos 20. From the results of the study it emerged that the ERI model was a fairly good fit for the Zimbabwean hotel employee population. The exploratory factor analysis yielded a four factor solution
and confirmatory factor analysis a clear factorial structure similar to the original structure, though factor loadings were less significant. Goodness of fit indices showed there was a fairly good fit of the ERI model. The study concluded that the ERI model was applicable to Zimbabwean hotel employees. Recommendations included remodelling the ERI model by removing certain scale items to ensure the
model is a better fit. |
format | Article |
id | ir-11408-4586 |
institution | My University |
language | English |
publishDate | 2021 |
publisher | Africa Journals |
record_format | dspace |
spelling | ir-11408-45862022-06-27T13:49:06Z The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe Manyamba, Vimbiso Ngezi, Tendayi Work related stress Effort Reward Imbalance Hotels Hospitality Zimbabwe The issue of work related stress is a global problem that is affecting the hospitality industry. This study sought to test the applicability of the effort reward imbalance model as a measure of work related stress in 3 to 5 Star Hotels in Zimbabwe. Quantitative methods and a descriptive questionnaire survey design were employed on a random sample of 233 respondents from four purposively selected 3-5 star hotels. The study yielded 195 usable responses. Data was analysed using SPSS version 20 and Amos 20. From the results of the study it emerged that the ERI model was a fairly good fit for the Zimbabwean hotel employee population. The exploratory factor analysis yielded a four factor solution and confirmatory factor analysis a clear factorial structure similar to the original structure, though factor loadings were less significant. Goodness of fit indices showed there was a fairly good fit of the ERI model. The study concluded that the ERI model was applicable to Zimbabwean hotel employees. Recommendations included remodelling the ERI model by removing certain scale items to ensure the model is a better fit. 2021-11-24T09:50:27Z 2021-11-24T09:50:27Z 2017 Article 2223-814X http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf http://hdl.handle.net/11408/4586 en African Journal of Hospitality, Tourism and Leisure, Vol.6 , No.2; open Africa Journals |
spellingShingle | Work related stress Effort Reward Imbalance Hotels Hospitality Zimbabwe Manyamba, Vimbiso Ngezi, Tendayi The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title | The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title_full | The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title_fullStr | The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title_full_unstemmed | The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title_short | The effort reward imbalance model and work related stress in 3-5 Star hotels in Zimbabwe |
title_sort | effort reward imbalance model and work related stress in 3-5 star hotels in zimbabwe |
topic | Work related stress Effort Reward Imbalance Hotels Hospitality Zimbabwe |
url | http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_3_vol_6__2__2017.pdf http://hdl.handle.net/11408/4586 |
work_keys_str_mv | AT manyambavimbiso theeffortrewardimbalancemodelandworkrelatedstressin35starhotelsinzimbabwe AT ngezitendayi theeffortrewardimbalancemodelandworkrelatedstressin35starhotelsinzimbabwe AT manyambavimbiso effortrewardimbalancemodelandworkrelatedstressin35starhotelsinzimbabwe AT ngezitendayi effortrewardimbalancemodelandworkrelatedstressin35starhotelsinzimbabwe |