Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe

Records maintenance is a critical aspect of records management, which guarantees the availability of records now and into the future. Unfortunately, a plethora of challenges face both creating departments and the secondary depository facility, a situation which threatens the records lifecycle. This...

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Main Authors: Katekwe, Petronella, Mutsagondo, Samson
Format: Article
Language:English
Published: SAGE Publications Ltd 2021
Subjects:
Online Access:https://journals.sagepub.com/doi/abs/10.1177/0266666917712336
http://hdl.handle.net/11408/4472
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author Katekwe, Petronella
Mutsagondo, Samson
author_facet Katekwe, Petronella
Mutsagondo, Samson
author_sort Katekwe, Petronella
collection DSpace
description Records maintenance is a critical aspect of records management, which guarantees the availability of records now and into the future. Unfortunately, a plethora of challenges face both creating departments and the secondary depository facility, a situation which threatens the records lifecycle. This work looks at records maintenance challenges faced by government ministries and the Gweru Records Centre in the Midlands Province of Zimbabwe. Using questionnaires and document reviews, data were collected from records and information management officers in 25 government ministries in the province as well as from staff of Gweru Records Centre. Due to lack of records management knowledge and financial challenges, many government ministries are not transferring semi-current records when transfer is due. At the same time, Gweru Records Centre is unable to accession large volumes of records from creating departments due to space, logistical and operational challenges. However, a number of activities are being carried out by the Centre to redress the situation. The study recommends provision of financial resources for records management and staff development programmes to inculcate behavioural change among records staff and management in government ministries, as well as the establishment of a large purpose-built records centre in the Midlands Province.
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spelling ir-11408-44722022-06-27T13:49:06Z Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe Katekwe, Petronella Mutsagondo, Samson records centres records maintenance records storage Zimbabwe Records maintenance is a critical aspect of records management, which guarantees the availability of records now and into the future. Unfortunately, a plethora of challenges face both creating departments and the secondary depository facility, a situation which threatens the records lifecycle. This work looks at records maintenance challenges faced by government ministries and the Gweru Records Centre in the Midlands Province of Zimbabwe. Using questionnaires and document reviews, data were collected from records and information management officers in 25 government ministries in the province as well as from staff of Gweru Records Centre. Due to lack of records management knowledge and financial challenges, many government ministries are not transferring semi-current records when transfer is due. At the same time, Gweru Records Centre is unable to accession large volumes of records from creating departments due to space, logistical and operational challenges. However, a number of activities are being carried out by the Centre to redress the situation. The study recommends provision of financial resources for records management and staff development programmes to inculcate behavioural change among records staff and management in government ministries, as well as the establishment of a large purpose-built records centre in the Midlands Province. 2021-06-11T11:57:40Z 2021-06-11T11:57:40Z 2018 Article 266-6669 https://journals.sagepub.com/doi/abs/10.1177/0266666917712336 http://hdl.handle.net/11408/4472 en Information Development;Vol.34 ; Iss.4 open SAGE Publications Ltd
spellingShingle records centres
records maintenance
records storage
Zimbabwe
Katekwe, Petronella
Mutsagondo, Samson
Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title_full Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title_fullStr Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title_full_unstemmed Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title_short Challenges and prospects of records maintenance in public departments: The case of the Midlands Province, Zimbabwe
title_sort challenges and prospects of records maintenance in public departments: the case of the midlands province, zimbabwe
topic records centres
records maintenance
records storage
Zimbabwe
url https://journals.sagepub.com/doi/abs/10.1177/0266666917712336
http://hdl.handle.net/11408/4472
work_keys_str_mv AT katekwepetronella challengesandprospectsofrecordsmaintenanceinpublicdepartmentsthecaseofthemidlandsprovincezimbabwe
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