Towards a multidimensional model for assessing e-government service gaps

The term e-government is generally understood to mean the use of information technologies such as wide area networks, the Internet and mobile computing by government agencies to relate with citizens, businesses and other arms of government (Ngonzi & Sewchurran 2019). E-government is one of the...

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Bibliographic Details
Main Authors: Mahlangu, Gilbert, Ruhode, Ephias
Format: Thesis
Language:English
Published: South African Journal of Information Management 2020
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1234
http://hdl.handle.net/11408/4080
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