MTB android client and reservation communication system

The emergence of android mobile applications has allowed small and large organizations to market their services effectively and efficiently in both domestic and international markets. The problem that led to the development of the system was poor communication between the organization and clients an...

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Main Author: Musvazvi, Nigel Tafadzwa
Language:English
Published: Midlands State University 2018
Subjects:
Online Access:http://hdl.handle.net/11408/3235
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author Musvazvi, Nigel Tafadzwa
author_facet Musvazvi, Nigel Tafadzwa
author_sort Musvazvi, Nigel Tafadzwa
collection DSpace
description The emergence of android mobile applications has allowed small and large organizations to market their services effectively and efficiently in both domestic and international markets. The problem that led to the development of the system was poor communication between the organization and clients and also there was excessive use of paper work. Furthermore some clients were not committed to their reservations there have been made as result of this the organization was left without concrete evidence to charge them. The purpose of this study was therefore to come with an android, client and reservation communication system. The objective of the study was to facilitate communication between clients and the organization. The researcher further investigated how the current system works and in-depth understanding of the problem area was gained through the use of the following research techniques, interviews, observations and questionnaires. The system comprised of web application and android application. The web application serves the organization and it acts as back end application which was developed using Php laravel. The android application is for the clients and it was developed using the android studio. In implementing the system the author used the parallel change over strategy whereby the proposed system will be running concurrently with the existing. Training was also done so that the users will know how to operate the new system developed. Conclusively the system was greatly appreciated by both the clients and the organization. The researcher recommended organization to add at least workers to work with the system. Furthermore the author recommended the firm to change the way the clients view their reservations and also to add a module for message notification.
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spelling ir-11408-32352022-06-27T13:49:05Z MTB android client and reservation communication system Musvazvi, Nigel Tafadzwa Android mobile applications The emergence of android mobile applications has allowed small and large organizations to market their services effectively and efficiently in both domestic and international markets. The problem that led to the development of the system was poor communication between the organization and clients and also there was excessive use of paper work. Furthermore some clients were not committed to their reservations there have been made as result of this the organization was left without concrete evidence to charge them. The purpose of this study was therefore to come with an android, client and reservation communication system. The objective of the study was to facilitate communication between clients and the organization. The researcher further investigated how the current system works and in-depth understanding of the problem area was gained through the use of the following research techniques, interviews, observations and questionnaires. The system comprised of web application and android application. The web application serves the organization and it acts as back end application which was developed using Php laravel. The android application is for the clients and it was developed using the android studio. In implementing the system the author used the parallel change over strategy whereby the proposed system will be running concurrently with the existing. Training was also done so that the users will know how to operate the new system developed. Conclusively the system was greatly appreciated by both the clients and the organization. The researcher recommended organization to add at least workers to work with the system. Furthermore the author recommended the firm to change the way the clients view their reservations and also to add a module for message notification. 2018-10-04T08:44:39Z 2018-10-04T08:44:39Z 2017 http://hdl.handle.net/11408/3235 en open Midlands State University
spellingShingle Android mobile applications
Musvazvi, Nigel Tafadzwa
MTB android client and reservation communication system
title MTB android client and reservation communication system
title_full MTB android client and reservation communication system
title_fullStr MTB android client and reservation communication system
title_full_unstemmed MTB android client and reservation communication system
title_short MTB android client and reservation communication system
title_sort mtb android client and reservation communication system
topic Android mobile applications
url http://hdl.handle.net/11408/3235
work_keys_str_mv AT musvazvinigeltafadzwa mtbandroidclientandreservationcommunicationsystem