Service automation and competitiveness in the luxury travel coaches in Zimbabwe. A case study of Pathfinder luxury coaches.
The research study was aimed at assessing the impact of service automation and company competitiveness of firms using Pathfinder Luxury Coaches as a case study. The main objectives of the study were to establish if there is an association between online reservation and increase in customer traffic,...
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| Language: | English |
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Midlands State University
2017
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| Online Access: | http://hdl.handle.net/11408/2236 |
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